Thinking Points Discussion: Status Quo Bias and Progressive Reform — Rockridge Nation

Thinking Points Discussion: Status Quo Bias and Progressive Reform

Created by joe_at_rockridge (Rockridge Institute staff member) on Monday, June 25, 2007 01:51 PM

The Rockridge Institute builds upon many insights from the cognitive sciences. In this article, the first in a new series about political preferences, I explore the tendency of people to "maintain the status quo." By understanding how this phenomenon works, we can begin to envision strategies for success at progressive reform.

I would like to begin by offering my appreciation for the insightful comments many of you offered in the survey to assess how this discussion series has gone so far. While some participants requested greater depth into the technical aspects of cognitive science, others felt intimidated by the level of discourse and want practical insights for laypersons. Eric Haas, a recent addition to Rockridge, is working with me to develop an educational agenda that is comprehensive enough to satisfy the diverse needs of the Rockridge Nation community. In the meantime, I will continue to introduce new concepts from the cognitive sciences that pertain to politics and reinforce the core concepts from Thinking Points.

Quick Comment About the Discussion:
I am an active participant in these discussions throughout the week that they are published. When the next installment is posted on Rockridge Nation, I devote more attention to it and don't get back to earlier articles very often. So if you want to participate during the time I am available to moderate discussions, please post your comments between now and next Monday, July 2nd.


New Series: Politics and the Psychology of Preference

There are many important findings from the cognitive sciences that the Rockridge Institute builds upon in our analysis of political discourse. This article is the first in a series about how preferences are constructed in people's minds. This is directly relevant to politics, where one of the most important activities is making choices among complex options in situations where there is uncertainty about the future.

This can be seen with an example.

Signing the Kyoto Protocol
Nations that agree to sign the Kyoto Protocol must reduce greenhouse gas emissions to at least 5% below 1990 levels by 2012. Assuming the United States agrees to meet this obligation, a number of options exist for striving to achieve the required level of reductions. Here are a few possibilities:

  1. Improve efficiency of power plants and automobiles
  2. Modify agricultural practices to reduce the amount of carbon dioxide that escapes tilled soils
  3. Restore woodlands by encouraging land owners to plant more trees on grazing land
  4. Capture carbon dioxide from power plants and pump it deep into the ocean
  5. Reduce the size of our military (which requires large amounts of fuel for operations)

Each of these options (or some combination of them) requires policy makers to imagine future scenarios that cannot take all possibilities into account. Considerations need to be made regarding the security of food production, unexpected consequences of disrupting patterns in the oceans, and job availability if the economy is to be altered.

This would be difficult enough if people made decisions rationally (through conscious deliberation by weighing the pros and cons of each option). But it is even more complicated when we recognize that people do not make decisions in this way. Some limitations of rationality have already been discussed in Chapter 3 of Thinking Points. Now I want to expand on that discussion by sharing ideas about how people respond differently to potential losses than they do to potential gains.  This bias against losses reinforces the status quo and limits how broadly many progressives seek to make changes in society.


When Equal is Not Equal: The Extra Power of Loss

An important discovery made by Daniel Kahneman and Amos Tversky is that people have a greater aversion to losing something than they have an attraction to gaining something of equal magnitude. This phenomenon is called loss aversion and it is intimately related to framing.

Loss aversion is the phenomenon where a person gives greater significance to a potential loss than they give to a potential gain of equal magnitude.

It is very important to realize that not all options are created equal - even in the ideal case where quantities are the same!  This happens because value judgments are always made relative to something.  Consider the following two questions (created by Kahneman and Tversky):

Question 1
A shortage has developed for a popular model of automobile, and customers must now wait two months for delivery.  A dealer has been selling these cars at list price.  Now the dealer prices this model at $200 above list price.  Is this acceptable?

Question 2
A shortage has developed for a popular model of automobile, and customers must now wait two months for delivery.  A dealer has been selling these cars at a discount of $200 below list price.  Now the dealer prices this model only at list price.  Is this acceptable?

In both questions the benchmark is the list price.  In Question 1, the reader is asked to pay more than the list price.  This frames the situation as taking a loss relative to the benchmark.  Question 2 presents the change in price as starting below the list price.  The increase in price in this situation is framed as no longer receiving a discount. 

In the study that used these questions, 71% of participants felt Question 1 was unfair while only 42% felt Question 2 was unfair.  This disparity flies in the face of old-school rationalism, which would assert that both scenarios are numerically equivalent - the price increased by $200 in both - so they should be preferred equally.


Loss Aversion and the Politics of Fear

There have been books written about the use of fear to manipulate people.  Two noteworthy examples are Barry Glassner's Culture of Fear and Al Gore's The Assault on Reason.  These books describe the use of fear to overwhelm our capacity to reason effectively through constant immersion in intense anxiety.  While it is valid to acknowledge that intense emotional outbursts do compromise the capacity for human brains to reason effectively, it is also the case that emotions augment the processing of information by the brain to be able to reason effectively in most circumstances. 

Emotions do not oppose reason.  Instead, they augment the way our brains process information to alter how we reason.

Consider what happens when a person is walking along a trail in the woods and unexpectedly stumbles upon a rattlesnake.  The brain "recognizes" the snake as a threat and releases endorphins into the blood stream, resulting in a heightened awareness that can be described as a state of fear.  This alteration of the person's body alters the brain in a way that helps the person respond quickly to the threat.  Decisions are made much more rapidly when the body is alert, enabling the person to move out of harms way more effectively.  In this situation, it is quite "rational" to become more alert and move away from the snake.

In a less dramatic way, the processing of information in the brain is augmented in situations where losses are anticipated.  Thus when a choice is framed as a kind of loss, there is an emotional component of brain functioning that amplifies the significance of the decision. 


Preserving the Status Quo

There is a psychological tendency to reduce risk (or perceived risk) in all of us.  This phenomenon is called the status quo bias.  It is a feature of human behavior that progressives need to be aware of so that we are able to take it into consideration.  Here's how it works:

  1. Uncertainty creates anxiety. 
  2. This makes situations that are more familiar - assumed to be more predictable - feel more appealing.
  3. This introduces a bias toward maintaining the status quo.

This phenomenon can be seen in the Kyoto Protocol, where the arbitrary number of 5% reductions below 1990 levels was selected.  Most people have no idea how large a 5% reduction in global warming pollution actually is, but it seems like a manageable number because it isn't very far from a value our society recently had.  This creates the impression that we won't have to change very much to achieve this goal.  Why didn't the drafters propose an 80% reduction (which may be necessary if we wait too long to address the climate crisis)?  They didn't select such a large number for many reasons, one of which is that it is not politically achievable when framed in this way.  There is too much emphasis on loss in this framing.

The situation is different when the loss is on the side of inaction.  Environmentalists understand this intuitively when they talk about the extinction of species, drying up of water supplies, flooding of coastal areas (and cities), etc.  This framing compels people to take action to avoid unacceptable losses. Yet, there is still a tendency to defend the status quo because people feel like there are competing losses, such as the loss of contemporary lifestyles versus the loss of these things.


Case in Point:  Recent Energy Bill

Last week the Senate approved a new energy bill that is a muddled progressive victory.  As I've argued, the debate was too narrow to achieve outright progressive goals.  The bill focused on fuel efficiency, alternative energy sources, and a few other minor alterations of the current structure of our energy grid.  It reflects minor tweaking of a way to produce and consume energy that is fundamentally out of balance with ecological processes. 

The idea of an energy bill that promotes livable communities was not considered during the debate.  This idea entails a strong progressive vision of healthy people living free from harm and secure indefinitely into the future.  Nothing in the energy bill expresses this vision because the status quo is assumed to be the standard.  Improvements, if they are to be made, are only considered if they are incremental changes relative to this benchmark.

Yet, the climate crisis, international security concerns, and the excessive waste of our energy system are leading us toward a major collapse.  We must "think outside the box" in order to see this.  It is not the case that we stand to lose our livelihoods by maintaining the current course.  The reality is that our livelihoods are at tremendous risk of being lost in the coming decades if we don't think broadly enough.


Status Quo and Progressive Reform

The progressive moral worldview is built around empathy and responsibility.  We must recognize when the status quo contradicts these core values.  We have a responsibility to the poor, future generations, and ourselves to alter what is currently a grossly unfair and destructive form of society.  The unconscious tendencies to avoid losses and reduce uncertainty hinder our ability to do this.  We can only turn this around by becoming aware of how our minds work and framing situations accurately and honestly in a manner that captures our authentic values.

A simple way to start is to practice framing losses where they belong and to recognize that people will take progressive action when they are shown what they will gain by doing so. 

Let's talk about this.  How can progressives benefit from knowing about loss aversion and the status quo bias?  What impact does this knowledge have on the way you think about issues you care about?


Further Reading

For those of you who have access to peer-reviewed journals, here is a short list of articles I read while preparing this segment.  If you do not have access to professional journals, you can get additional information at this wikipedia entry on the status quo bias.  It is not complete, but does go beyond what I've presented here.

Kahneman, D., Knetsch, J. L. & Thaler, R. H. (1991). Anomalies: The Endowment Effect, Loss Aversion, and Status Quo Bias. Journal of Economic Perspectives, 5, 1, pp. 193-206
(This is the best overview article to read)

Tversky, A., & D. Kahneman (1974). Judgment Under Uncertainty: Heuristics and Biases. Science, 185, 4157, pp. 1124-1131

Kahneman, D., & A. Tversky (1979). Prospect Theory: An Analysis of Decision Under Risk. Econometrica. 47, 2, pp. 263-292

(Next week I will introduce another aspect of political preferences having to do with the role of "gut feelings" in biasing choices.)


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Cart Before the Horse

collapse Posted by DavidP at Monday, June 25, 2007 05:30 PM

Joe

Interesting points.

I think we see Conservative status quo attacks on a lot of progressive issues (green energy-- i.e. it will crash our economy, public health care-- the government will screw it up).

I think we need to make this frame visible wherever they use it and point this out-- frame conservatives as fearful and antiquated and progressives as bold and forward-thinking.

I think we also need to lay the groundwork so people don't need to feel they are making such a leap. Asking people to trust us on public healthcare before they trust that the govt is efficient and reliable is like putting the cart before the horse.
We need to think long-term of ways to make people realize what govt can do.
We also need to continue laying the groundwork on specific issues-- like healthcare-- what it costs now, what it would cost under the general rubric of public healthcare.
Thoughts?


Exposing Real Costs is Essential

collapse Posted by joe_at_rockridge (Rockridge Institute staff member) at Monday, June 25, 2007 06:08 PM

Hi David,

You are right that progressives need to promote our ideas for long-term success. An important component of this is to reveal how conservative ideas keep us from being forward looking.

One thing I think of with regards to loss aversion is that progressives have all the facts on our side. For example, the real cost of gasoline (after you consider how much oil is subsidized, the cost of maintaining a global military presence to keep ocean transport routes open, etc.) is ~$24 per gallon. Yes, that's right it is $24 a gallon! We are paying for this with taxes and a growing debt. People need to know this.

The same is true with health care. Right now the media is framing (and progressive candidates are reinforcing) the "cost of universal health care" frame. Clinton, Edwards, and Obama were all asked in the most recent public debate how much it would cost to pay for health care. The truth is that we as a country pay excessive amounts for health care now. The number one cause of bankruptcy is to pay hospital bills. By accepting the framing of the question, they reinforce the idea that citizens will lose money (pay more) to get universal health care. The reality is that they will gain more (in money, improved health, and increased security) if we have universal health care. The question places their options below the status quo. The reality places their options above the status quo. This shift in perspective is essential (and more accurate!).

It is not only important to point out the costs...but we must also show which side of the choice costs lie on now.

Joe

Reducing Emissions/Auto Dependence

collapse Posted by bertrecords at Tuesday, June 26, 2007 11:05 AM

I would add to your list of things we can do to reduce emissions toward achieving Kyoto goals. In cities, auto dependence can be reduced via improved public transit.

Light rail in my city is favored based on a perception that it will improve property values. However, the people that support public transportation worry about costs so much that they are designing systems that only current bus riders would consider using. "We" will continue to drive on our grid-locked roads and the value of our houses will increase. "Those people" without houses will ride public transportation whether we make them wait outside in below zero weather, and whether public transit is twice as slow as the drive.

The current starvation of funds leads us to create the rail projects for "those people", not the rest of us. The total FTA budget for public transportation is less than $10 billion per year. (Keep in mind that a cheaply light rail line in a city costs at least $1 billion, and to network a city will cost at least $15 billion.) This is why American cities have not built subways in the past 50 years, except for BART in SF, CA 25 years ago, if you want to count that.

The federal budget for public transit should be nearer to $100 billion. Both "we" and "those people" would end up with fast, comfortable transit. America would be on its way toward achieving Kyoto goals. And, maybe, there would be less reason to start optional wars in the Middle East.

Mass Transit Breaks with Status Quo

collapse Posted by joe_at_rockridge (Rockridge Institute staff member) at Tuesday, June 26, 2007 11:59 AM

Hi bertrecords,

I completely agree that mass transit is an important consideration. I wasn't making the list to be exhaustive, only long enough to make the point that it is a complicated decision. In the context of this discussion, perhaps it would be worthwhile to ask how you feel about mass transit as being a break with the status quo.

Based on the idea of loss aversion, people may resist calls for mass transit because they think of what they might lose (such as freedom of mobility that comes with automobiles). I am not suggesting this is the right way to think about it - actually I want people to be motivated to change to mass transit - but how do we talk about the issue without framing the option as a loss?

Thoughts?

Joe

Loss Aversion/Mass Transit

collapse Posted by bertrecords at Tuesday, June 26, 2007 12:23 PM

Aside from a few cities with subways and commuter rail, American mass transit is now considered as an obligation for poor people. But, mass transit is the fastest way to travel Japan. There are first class luxury trains. It is much quicker to travel in Asia than in the United States.

I suppose you copy Federal Express or DHL marketing to sell the type of mass transit that would actually accomplish something in this country.

I am not good at coming up with selling points using loss aversion.

No problem....

collapse Posted by joe_at_rockridge (Rockridge Institute staff member) at Tuesday, June 26, 2007 01:07 PM

The kind of thing I am thinking about is how many people respond to mass transit as a loss. The truth is that people have already lost a lot of freedom through the ways our cities are set up now. For example, the suburban city with expressways places people far from work. They are dependent on cars. If only we had better public transportation, they would not be bound to the cost of owning and operating a car or the congested traffic and commuting that takes so much of their time away.

One thing that I think of about commuting by train or bus that is better than a car is that I am free to read a book while riding as a passenger. When I drive a car, this is not a choice I can live with.

You are absolutely right that public transportation is important. Many people can't even afford to own a car. (Where I live in CA it is very expensive just to register it!) These people have very limited freedom to move around. Affordable public transportation would free them up considerably.

I am expressing ways to talk about mass transit as a gain, rather than as a loss.

Does this make sense?

Joe

Mass transit itself needs looking at

collapse Posted by FreeDem at Friday, June 29, 2007 07:56 AM

As I noted in another thread here http://www.rockridgenation.org/[…]/base_view?, in most places mass transit is deliberately made both abusive and inefficient so that it remains a class divide. As a very old concept there is a lot that rethinking the whole concept could benefit from.

Just as Japan and others were able to improve their system because of new technology, so to can our horrendous non system, leap ahead of Japan because of technological improvements, as well we need to accommodate the way our cities were built. We do not want to tell folks their life savings are trashed because we did not think the problem through, and tried to wedge it into our preexisting Ideas.

Loss Aversion/Mass Transit

collapse Posted by bertrecords at Friday, June 29, 2007 04:45 PM

It turns out that car accidents kill almost as many people as lung cancer. People quit smoking to save their lives. Will they quit driving?
Also, it turns out that America's public transportation system is closer to third world than to number one. Shouldn't Detroit lead the world in technology?
There.
Two frames to consider.
Two areas where we have the opportunity to keep from losing something.
http://davetravels.blogspot.com/[…]/kyoto-is-far-away.html

Thanks for the help.

parking!

collapse Posted by dano at Tuesday, July 3, 2007 07:36 PM
Hi Joe,

I happen to live beyond easy reach of mass transit
I would still need a car to reach it and it would take much more time door-to-door in my case.

But if mass transit were within reach, then it would be much preferable to me because of the parking issue in urban settings: the cost it takes to park a car in a congested city and/or the time it takes to find a space is a serious expense, especially if mass transit can get me there door-to-door more quickly. (And even if not, if it is significantly cheaper.)

So especially in dense cities, I think it is useful to bring up parking costs.

That said, the utility of on-demand transportation (i.e., personal car) is somewhat context dependent. If you need to go shopping and bring home many bags of groceries, the car is important. If you are traveling to/from work and want speed without baggage, mass transit becomes more attractive. So the design of mass transit needs to be well-matched to the use contexts where it is most productive, which are the ones that do not involve transporting anything beyond what a person can easily carry on the street (especially: between the transit station and home/work).

I don't think it is reasonable to think we will give up our cars cold turkey (that would seem to require a wholescale overhaul of our municipal infrastructure), but if we can use them more selectively that will help a lot. Mass transit can substitute for a lot of car use if not all, and that may be the target we need to aim for, without suggesting that people give them up entirely.

Rather than Selling Points, Frames

collapse Posted by DavidP at Tuesday, June 26, 2007 03:57 PM

Hi Bert,

One way to get a little more oriented to the site is either read Thinking Points (which you can get in PDF format) or go to this link to get an orientation on frames...
http://www.rockridgenation.[…]-of-chapter-3-part-1-frames

Wired-in biases

collapse Posted by esteinbe at Thursday, June 28, 2007 06:35 PM

The whole arena of wired-in biases is vast and merits further exploration by Rockridge as it intersects with cognitive framing.

One example is why people are generally wired to favor conflict over concessions. (This may be differentiated based on gender, which is another important consideration.) For more information, see http://www.foreignpolicy.com/story/cms.php?story_id=3660 .

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